When you contact us we tailor a program to suit your particular requirements.
Some of the topics we can cover include:
Despite the billions of people in the world, there are four main communication preferences. Powerful communicators master all four styles. And you too, can become a master. You’ll be able to recognize an individual’s preference and know what words to use to really speak their language. You’ll build understanding within your team; acceptance of the individuals in your team and the skills to embrace the differences.When you learn to walk their talk you’ll:
This seminar series is for you if you:
Throughout this series you will see how to use advanced sales techniques to enhance a clients commitment, feel what it is like to have advanced rapport skills for communication with the client, hear about different styles of communication, motivation and individual buying strategies that can be used in everyday client interactions and also take away tools and strategies that your team can apply immediately to their sales performance.
The power of influence and sales series covers the following concepts:
Email is now the most common form of business communication. Few people have received any formal training in how to write and respond to emails effectively. Give your employees the skills they need to write purposeful, concise and well-structured emails. Ensure they send out messages that matter and most importantly send professional email messages that reflect your company appropriately.
Topics to be covered include:
We often think of presentation ‘sizzle’ as the exciting extras essential to maintaining audience interest. Yet, you can sizzle by using easy-to-master techniques that help you engage your audience. They’ll not only love your presentation style, they’ll be motivated to really listen to your message. And they’ll leave feeling connected to you.
You can learn to:
Here’s a home truth you’ve probably already learnt: men and women are different. They react differently to stress; they have different hormones affecting their emotions and behaviours. And they have different communication needs. When you understand and accept these differences, you’ll be able to communicate more: more empathetically, more appropriately and more effectively. You’ll build a stronger, happier and more successful team.
We’ll show you:
Words are powerful. They can de-motivate and dis-empower. Yet, they can also motivate and empower. We’ll give you the words to change your mindset, your attitude and enhance your skills and talents – without you doing a single thing. How? Well, your subconscious doesn’t know the difference between what you imagine and what’s real; it believes whatever you tell it. So by using positive self-talk you’ll create your own private cheer squad – you. After all, everyone needs encouragement and moral support.
We’ll talk you through how you can:
Have you ever been in a situation where you were slowing getting more and more distressed? You wanted to stay calm and respond, yet you felt yourself reacting, and possibly over-reacting. Well we can show you a set of skills that you can use anytime, anywhere to help you chill and achieve the most desired outcome. Whether you’re asking for a raise, giving a presentation, negotiating a deal or simply asserting your rights, these skills can help you remain focused and calm.
You’ll learn how to:
Everyone learns behavioural patterns or meta-programs. You may already recognize these in some people. If you’re watching a standard negative behavioural pattern you’re probably thinking, “Uh uh, here we go again”. And while you may feel powerless, you can learn how to recognize the motivations of people and negotiate through any behavioral pattern to a win-win situation. These techniques are designed to increase acceptance and empathy and to communicate in ways that enhance understanding and collaboration – from all parties.
You’ll begin to see how to:
How many times have you enthusiastically set a goal yet, deep down ‘known’ that you wouldn’t achieve it? And when you didn’t achieve it, you probably considered that proof of your unworthiness. Why? It’s simply proves what a powerful tool your mind truly is. And your mind is most powerful because it accepts thoughts as reality. When you imagine exactly the outcome you want, you’re giving your mind a clear direction. So imagine yourself successful; imagine yourself prosperous; imagine yourself celebrating the achievement of your goals.
You can learn to:
It’s not the time you have; it’s what you do with that time. Have you ever met someone who seems to cram 36 hours or more of activity into a single day? Now we’re not recommending that you run yourself ragged. What we are suggesting is that good time management skills can not only improve your productivity, they can also enhance your quality of life. You’ll think more clearly, be more productive and feel more fulfilled.
You’ll see how you can:
What do you truly value in your life? What lights you up? Even if you’ve lost sight of what’s important to you, you can use simple techniques to identify your values. As individuals and teams, knowing personal and common values brings clarity. You’ll know why you’re doing things and you can choose to act in ways that support your values and ultimately improve morale, motivation and success.
This workshop will help you:
Whether you’re on the receiving end of a tirade or the one hurling abuse, you can benefit from understanding how hot buttons develop and how to disconnect them. Most of the time anger is not about the person targeted. So you’ll learn how to reframe your reality and ask, “Hey, what’s going on for you at the moment?” You’ll understand how to use positive self-talk to create a positive reality.
Carol’s development and coaching techniques have added value to my life both professionally and more recently personally. In 2002 Carol helped me move into a GM position with greater ease, we openly discussed challenges and used visual and time-line techniques to work out ways around difficult...
Thank you so much for this session. I have to admit I was skeptical when I saw it on the program, thinking id heard/learnt it all before. But I have never had communication taught and dare I say ‘communicated’ in the way you presented. Result=insight+++empowerment+++understanding+++ I look...
Such a charismatic and engaging speaker. I had heard good feedback about carols presentations and was not disappointed. Good use of audiovisual and good pace- didn’t labor the point at any time.
I am so excited by what we have achieved here in 2 days – there has been such a total energy shift and mood change. I can see how amazing the future is going to be for myself and our whole team with these common team goals and desires.
I would be the first to admit prior to this course that this is not for me. To your credit I thoroughly enjoyed it and certainly believe I have got some useful tools out of it. Particularly in my private life as much as the recruit course.
The communication styles were invaluable. I now stop, and work out each person’s communication style, this helps me understand and read others more effectively.
Helped the team bond and understand each other better. I also think getting the team to set their own values and ‘code of conduct’ was great.
It’s always great to learn more about yourself and how you can improve relationships. The information is so simple and yet not always in our conscious minds. Thanks. Loved it.
Simple messages and extremely good for self confidence.
I know my team mates better and understand how to communicate with them.
Some are becoming active and aware leaders. One or two of these leaders were unexpected. It has been amazing to watch the change in two of the swimmers as they “got it”. This has translated into their lives out side of the pool as well.
Simple strategies to develop and implement – strong element of participation.
Fantastic, enlightening and enriching. I have made many realizations over these two days. Excellent presentation style-engaged to stay engaged throughout and retained a lot of useful information. Most valuable personal development course I have ever done and I have done a few!
I am so looking forward to my upcoming wedding – we are so excited – we are just in a really fabulous place right now, and it has SO much to do with my time with you – you have really helped fix my outlook on life/myself/everything!
I have just been reminding myself that I am in charge of...
Thankyou for the part that you have played in helping me to get a clear picture of how I can continue to grow and to help these guys be a successful unit and great human beings.